Newcomer

Question

Minimum Window Size (Latest version of Zoom, Mac)

Forum|Forum|4 years ago
January 11, 2022
28 replies
1 view

Help!

I just updated Zoom to 5.9.1 (3506) on M1 MacBook Pro running OS 12.0.1 (Monterey). I can no longer make any window in the Zoom app smaller vertically than half of my screen.

I usually shrink the meeting window to a fairly small part of my screen so I can use the rest of the screen for note-taking, so this is a huge problem for me.

Tech support couldn't understand what I meant about "Window size" and just kept suggesting I change "View," which is not relevant or helpful.

Is there anything I can do, or does Zoom now require Mac users to use up half their screen with any Zoom meeting?

Thanks for any advice.

Show previous replies

D

deedoubleu

Newcomer

I've encountered the same issue. Super frustrating. Please fix this as soon as possible.

G

geoffbnycAuthor

Newcomer

I’ve been going back and forth with Zoom support, who was in touch with their development team, and just got the worst possible answer to this bug report:

John Balletta (Zoom)

Jan 26, 2022, 16:06 PST

Hi Geoff,

The sizing is working as intended. The way for you to have it take up less space is to increase the screen resolution.

Thanks,
John

F

flokru

Newcomer

The sizing is working as intended. The way for you to have it take up less space is to increase the screen resolution.

Seriously? That is their proposed solution? I should change my whole setup, make _all_ other apps look crappy, because they won't fix their sh**ty design choices? And still pay for that?

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geoffbnycAuthor

Newcomer

If Zoom won't fix this, maybe our only solution is to join Zoom meetings from within a browser window instead, since we can shrink that window. I'll have to try this tomorrow...

See:

https://support.zoom.us/hc/en-us/articles/201362593-Launching-Zoom-from-a-web-browser

https://support.zoom.us/hc/en-us/articles/214629443-Getting-started-with-the-Zoom-web-client

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RachelB1

Newcomer

So are you saying join from the website rather than the actual app? I'm about to find another platform that allows me to minimize this if Zoom doesn't plan to change this back! Worst move ever on their part!!!

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ericpak

Newcomer

Does anyone know if it’s possible to downgrade to a previous version of zoom?

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flokru

Newcomer

The attached screenshot takes 1/3 of the width of my 27" screen, that is _a_ _lot_ considering this is a meeting where everyone is working on other stuff in parallel (which is intended!). The current meeting contains 13 participants. I just measured the proportions: The video images occupy roughly 50% of the Zoom window space. 50% wasted precious screen estate and Zoom calls that “intended”. Wow…

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nodebug

Newcomer

Same issue here. What a ridiculous change. Why force your users into one particular way of working?! Also "Increase your resolution" is not a solution just like you wouldn't offer "buy another monitor" as another solution when the previous way it worked was absolutely fine. Don't offer up nonsense solutions, either say you are going to fix it or tell us you won't.

A

aavilla-rip

Newcomer

Updated to 5.9.3 and the issue persists.

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yzh

Newcomer

Older versions of Zoom:

Windows: https://zoom-us-zoom.en.uptodown.com/windows/versions

Mac: https://zoom.en.uptodown.com/mac/versions

Zoom won't like me posting that, and may block me, but unless people massively uninstall their broken versions, their engineers and PM's won't care,

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deedoubleu

Newcomer

I tried a version all the way back in November but the minimum app window size is still the same....

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yzh

Newcomer

You're right, going back to an old version doesn't solve the problem. So it may be controlled somewhere else.

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Michael56

Newcomer

I am having the same problem running Monterey 12.1 Mac OS on a MacBook. Have tried updating to the latest Zoom client with no joy. Terrible! Please Zoom, fix this problem.

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RachelB1

Newcomer

Downgrade your zoom. That’s what I did on my Mac with Monterey and it worked. I went back two or 3 “upgrades” and now can zoom my screen like I used to be able to. Not sure why Zoom did that as part of an update bc I don’t think anyone thought it was a positive move! Browse the posts bc someone shared where to get all the older versions and that’s where I went.

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rn-zm

Community Manager

Hi @RachelB1 @geoffbnyc @deedoubleu @Michael56 @nodebug and others within the thread.

A response from our Technical Support and Eng. team, that what you're experiencing is working as intended. Changing the monitor or screen resolution higher will result in taking up less space. Go ahead and attempt on changing the resolution which will cause the Zoom window to scale down.

For any further questions or concerns on this issue, you can contact our Zoom technical support and they can further investigate and troubleshoot your issue!

F

flokru

Newcomer

@RN52_2 wrote:
Go ahead and attempt on changing the resolution which will cause the Zoom window to scale down.

Yes. And so will all other apps and windows which work as intended and have the right resolution right now. Everything will get smaller, less readable, less usable. People needing pixel-perfect resolution for their work will be screwed. All because _one_ app is not properly designed and is taking up way too much space.

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rn-zm

Community Manager

Hey @TM2 @flokru apologies for the delay on this still trying to get feedback on this! Is the resolution display is default/scaled? Please refer to the below screenshot