Microphone works in "Settings" test, but not in meeting | Community
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Newcomer
ZoomFass
Newcomer
July 21, 2022
Question

Microphone works in "Settings" test, but not in meeting

  • July 21, 2022
  • 18 replies
  • 1 view

I'm a newbie. I installed Zoom (on my Mac).

 

Under Settings, my microphone works fine. However when I launch a test meeting, the microphone does not work.

 

Any ideas??

      18 replies

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      P
      Newcomer
      Pcoladawg
      Newcomer
      February 8, 2023

      I know it isn't helpful to the person posting but I am having the same issue.  I have confirmed privacy settings are correct.  I have attempted each microphone in the settings works.  I am completely stumped.  The lack of any response from Zoom is very frustrating.  

       

        V
        Newcomer
        vfromm
        Newcomer
        March 17, 2023

        Has anyone else been able to solve this?

         

        S
        Newcomer
        StephenHales
        Newcomer
        May 31, 2023

        I fixed this by just unplugging said microphone/Camera and plugging it back in.

        N
        Newcomer
        NathanM24
        Newcomer
        June 29, 2023

        Hello,

         

        Please tell me there is a solution to this....

         

        this affects me on a daily basis with my business activities being disrupted

        A
        Newcomer
        alQpr
        Newcomer
        June 29, 2023

        The only "solution" that works for me is to plug a different mic into the audio card and just not use the usb mic that comes with my webcam (even though that usb webcam mic works fine in 'settings').

         

        M
        Newcomer
        MBP13
        Newcomer
        July 20, 2023

        I also have the same problem. I changed to MacBook Pro 13-inch, Ventura 13.4.1 from MacBook Air. It was working everything fine including all speakers, headsets. Teams works, Facetime works, WhatsApp works... Only Zoom is testing and it seems to be working but once the meeting starts the audio on both sides does not work. Apple Support went with me through all the steps and told me I should contact Zoom support. Zoom support is not reachable on the phone and not able to respond to the tickets...... I should ask the community..... What a mess..... I installed and deleted Zoom several times and followed every good meant advices on troubleshooting.. on the mobile it works but it will not help me, if I can't not read the shared documents during the Zoom's meeting. Can't really help here????

        N
        Newcomer
        NathanM24
        Newcomer
        August 18, 2023

        @608130 

        Are you just ignoring this problem altogether?

        This has caused persistent issues with virtual communication in our company and we will need to look at alternative solutions if it is not being worked on

          S
          Newcomer
          SarahLongson
          Newcomer
          February 27, 2024

          Hi - has this been solved? It's very frustrating isn't it? I bought a brand new microphone just for my zoom meetings

          Z
          Newcomer
          Zoomie46
          Newcomer
          September 10, 2023

          I had the same problem and needed to make my new microphone the default microphone on my laptop. Here is the link that showed me how. Good luck!

          https://www.drivereasy.com/knowledge/zoom-microphone-not-working-solved/#fix1

            B
            Newcomer
            bob1947
            Newcomer
            March 7, 2024

            and for me, the issue was Windows had the input level of the mic set too low (28). I boosted the level to 100, and that fixed the problem everyone had with distortion. 

             

            What gets me is, the mic sounded fine in the Zoom mic check. Anyway, it's much better now.

            L
            Newcomer
            lseabrook
            Newcomer
            February 14, 2025

            In case anyone is still running into this problem, here is what fixed it for me.

            • In Zoom, go to settings
            • Click audio
            • Click advanced at the bottom
            • Turn OFF "signal processing by Windows audio device drivers"
            • I also turned off "Windows system audio enhancements" just in case, not sure if that made a difference
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