Microphone randomly mutes | Community

Newcomer

Question

Microphone randomly mutes

Forum|Forum|1 year ago
June 20, 2024
2 replies
14 views

When I'm using Zoom, my microphone randomly mutes. It doesn't show up as muted (no red line through it) it's just people cannot hear me for a few seconds and then it come back to normal. It happens with multiple microphones. - the one on my Dell laptop, the one on my Logitech webcam, and my blue snowball microphone. It doesn't last long - but it interrupts most of my calls. Anyone else have this issue?

Newcomer

Hi there,

To fix your microphone randomly muting on Zoom:

Update Zoom to the latest version.
Check Zoom's audio settings and disable automatic microphone adjustments.
Ensure your microphone drivers are up to date.
Check system permissions to allow Zoom access to your microphone.
Try disabling background noise suppression in Zoom settings.

If the issue persists, consider reaching out to Zoom support for further assistance.

Hope this helps!

Best,

RHJ

Newcomer

If your participants are not muted, the audio may switch to them.