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T
Newcomer
Talktherapy
Newcomer
August 4, 2021
Solved

Microphone not working

  • August 4, 2021
  • 5 replies
  • 1 view

I am having a problem with the microphone suddenly not working on a Zoom call, it used to work fine now it doesn’t. I’ve completed all the trouble-shooting tasks that Zoom suggest, and it works if I do a test, and it also work on other applications, so I know it’s not my device (IPad pro)  but its still not working. I can use headphones to use the microphone, but I don’t want to use headphones all the time. Can anyone help?

      Best answer by Bort

      Hi @Talktherapy 

      Have you tried uninstalling the Zoom app on your iPad, doing a quick restart, and then installing Zoom again? That can often reset permissions or access to audio devices such as the mic, which might help in this case. 

      5 replies

      Bort
      Employee
      BortAnswer
      Employee
      August 4, 2021

      Hi @Talktherapy 

      Have you tried uninstalling the Zoom app on your iPad, doing a quick restart, and then installing Zoom again? That can often reset permissions or access to audio devices such as the mic, which might help in this case. 

        T
        Newcomer
        TalktherapyAuthor
        Newcomer
        August 5, 2021

        Hi Bort, I tried this and it worked, thank you so much for your suggestion. I had tried doing these things separately - restarting the iPad and also uninstalling and re-installing Zoom, but not in the order you suggested, which worked instantly. Thank you so much and I  hope that this helps others who encounter this problem. 

          Bort
          Employee
          Bort
          Employee
          August 5, 2021

          Hi @Talktherapy, 

          Great to hear it worked and glad I could help! 

            R
            Newcomer
            Russpsych
            Newcomer
            September 19, 2022

            I have a Dell Inspiron Laptop with Windows 11, and my microphone is not working either. Tried uninstalling Zoom, but that did not work. It usually works for about 5 minutes and then stops working. Please help.

            C
            Newcomer
            cici_8
            Newcomer
            March 13, 2023

            i have the same problem with Dell inspiron. i can hear meeting but they cannot hear me

            help please

             

             

            S
            Newcomer
            SteveR
            Newcomer
            September 21, 2022

            I have a fix. My IT team found this other thread that resolved my issue. Many people have suddenly found their sound going bad inexplicably. Hopefully these tweaks will work for others. Re: Microphone stopped working - Zoom Community

            Z
            Newcomer
            Zoomnotworking
            Newcomer
            March 31, 2023
            1. My mic stopped working during a panel job interview.  Great -- wonderful.   FIX THIS!!!!!!  I worked it for hours and nothing worked!
              V
              Newcomer
              Valilou
              Newcomer
              February 5, 2024

              Hello ! I want to attend a zoom meeting in my navigator, even if my computer has no microphone. That's not a problem because I only want to listen. But zoom continues on telling me, every 30 seconds, "your navigator doesn't allow you using your microphone" and interrupts the audio sound ! I'm unable to follow the meeting with so many interruptions. Does someone have a solution please ?

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