Microphone keeps switching

Forum|Forum|4 years ago
October 7, 2021
45 replies
233 views

Hello

I've never had this problem before but my computer seems to have 2 or 3 audio options that I don't fully understand.

1. Nvidia

2. Realtek

I think that one is for the inbuilt speaker in the screen while another one is when I plug in a mic and speaker probably.

The third option while in Zoom is system.

Anyway, in my Zoom session a couple of minutes ago, a screen kept appearing that the audio output had been changed and the sound kept switching from the speaker in the screen to the headphones every few seconds

I tried forcing Zoom to stay with one system by making a choice in audio options, but this got overridden and the problem started again

After a few minutes, only the speakers in the screen worked and the headphones were dead which was hard as I had to take the headphones off and then could not easily use the microphone attached to the headphones

But why did I get this problem today? I have a really important Zoom meeting on 14Oct and I need to fix it before then

Thanks for any help in advance

Show previous replies

P

perpetualv

Newcomer

For me the answer seems to be in fron8861's post - turning off "allow

To do this:

<windows-R> Control Panel

Sound

Double click on your preferred audio device

Click Advanced tab

Uncheck "Allow applications to take exclusive control of this device"

J

JJMcK

Newcomer

Hey did this resolve it long term?

A

amaxw01

Newcomer

This post has been deleted.

Oh PLEASE! You've got every OS on Every Computer with Every possible workaround and thats the best you can come up with Drivers? Which of course shifts the blame back to us doesn't it?

S

SafeTexAuthor

Newcomer

Hello everyone

After maybe two years with this problem, it seems to have disappeared completely at the moment but I can't say why. Until they find the cause and a solution, Zoom remains "high risk" for me.

storyhub

Community Super Champion | Customer

I am an audio engineer specialized in broadcast, live, and motion picture sound. This is typically caused by an unstable and improperly configured audio system in the computer. My computer has 9 different sound cards running on Windows 11 and is perfectly stable for Zoom. However, Windows has a number of audio bugs which often require workarounds or resets under certain unusual conditions.

M

miguelbarcenas

Newcomer

I solved this problem in my PC by enabling the Mono Audio option on my wireless headphones. I am using Windows 11 and the latest version of Zoom as of November 7, 2024.

D

DAX

Newcomer

I startet this issue in October 2021, nothing happed since then until 2025.
Meanwhile, we've cancelled Zoom and switched to MS Teams.