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Newcomer
August 26, 2022
Solved

Microphone issues

  • August 26, 2022
  • 1 reply
  • 2 views

Good afternoon, All.  I am on a 2017 iMac updated to Monterey 12.5.1.  Microphones are the internal mic and a Yeti.  Both pass all audio tests in System Preferences/Sound.   Zoom has permission to access both mics.  When I open a Zoom session, both mics fail the "Test Speaker and Microphone...".  Both pass the testing in "Audio Settings".  This is a pretty new set of problem on this device.  Nothing like this has happened before.

 

Does anybody have any ideas on how to correct this problem?

 

I use Zoom on a Macbook Air with no problem.  Also runs fine on 2 Surface Pro 7 machines running Windows 11.

 

Thanks!

    Best answer by Sollner01773

    Hi Oboist1,

    It's your lucky day. I just spent two weeks with the same problem and finally fixed it. Check out my post

    5.11.3 upgrade, now zoom does not hear microphone - Zoom Community

    Cheers!

    1 reply

    Newcomer
    August 26, 2022

    Hi Oboist1,

    It's your lucky day. I just spent two weeks with the same problem and finally fixed it. Check out my post

    5.11.3 upgrade, now zoom does not hear microphone - Zoom Community

    Cheers!

    Oboist1Author
    Newcomer
    August 26, 2022

    Very nice bit of work!!  All it needed was a completely fresh install instead of upgrade to the existing one.  Many thanks for the help!  I hope to return the favor someday!

     

    Cheers!

     

    M