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Explorer
September 21, 2021
Question

microphone and camera issue, i can't enable my camera and microphone in a zoom meeting

No text available

    10 replies

    LudnyAuthor
    Explorer
    September 21, 2021

    what should i do to get access with?

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    Rupert
    Community Champion | Customer
    Community Champion | Customer
    September 21, 2021

    What results do you get with a test meeting at https://zoom.us/test ?

     

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    Newcomer
    March 29, 2022

    no video

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    Newcomer
    March 29, 2022

    are you there ?

     

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    Newcomer
    June 21, 2022

    I had this on PC. I uninstalled the camera app, restarted the laptop and everything started working fine again

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    Newcomer
    October 12, 2022

    Zoom has worked fine for over a year.

    Earlier this week Zoom would not launch but Task Manager showed 8-9 already running. I finally had to uninstall and re-install to resolve that.

    Then Zoom would use the mic on my camera but could not find the camera. Needed Windows updates anyway so I did that and rebooted.

    Now Zoom cannot find the mic or camera - and the /test didn't work any better. Paid subscription that I can't even use. Is the Community the only support for paid subscriptions?

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    Newcomer
    October 13, 2022

    Disconnecting and reconnecting my Logitech camera resolved my issue. (No idea what caused the issue.)

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