Meeting (recording.started ) webhook not listening first time for new OAuth user. | Community
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Newcomer
August 28, 2023
Question

Meeting (recording.started ) webhook not listening first time for new OAuth user.

  • August 28, 2023
  • 1 reply
  • 22 views

We have enabled webhook in Zoom marketplace application and configured 4 to 5 webhook events. Getting issues with "recording.started" webhook event, only for the first time for any user. We are unable to listen "recording.started" event on our Zoom application whenever there is a new user created using OAuth.

We are enabling users meeting "cloud recording" Automatic using below zoom API :

"https://api.zoom.us/v2/users/me/settings" with below payload:

"recording": {
                    "auto_recording": "cloud",
                    "cloud_recording": True,
                    "host_pause_stop_recording": True,
                    "ip_address_access_control": {
                    "enable": False
                    }
                },
                "in_meeting": {
                    "closed_caption": True,
                    "closed_captioning": {
                    "auto_transcribing": True,
                    "enable": True,
                    "save_caption": True,
                    "view_full_transcript": True
                    }
                }

 

Still unable to listen event when user enters in a meeting even though "cloud recording" is enabled for the user, using above mentioned API.

Please let us know if we are missing something or there is any extra functionality we need to configure either in the application or in the code.

Thanks

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
August 28, 2023

Welcome to the Zoom Community, @lakebrains.

 

This is a question more appropriate for the Developers Forum at https://developers.zoom.us/