Meeting recording is stuck at 'processing recording' after 2 days | Community
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S
Newcomer
Skooldio
Newcomer
July 18, 2022
Question

Meeting recording is stuck at 'processing recording' after 2 days

  • July 18, 2022
  • 2 replies
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I recorded a meeting (approx 3 hrs length) two days ago (16 July 2022) and it has been stuck in "processing recording" ever since then. 

I record many meetings, and this has never happened before.

Any advice would be much appreciated, this meeting is very important recording.

 

Best Regards,

      2 replies

      A
      Newcomer
      Andrea15
      Newcomer
      July 18, 2022

      I had the same problem in the same date (16 July 2022)... I think is a zoom problem. Do you know if there's the possibility to talk with someone to fix it? After your message here, someone contact you? Let me know, thanks.

      Best Regards

      Andrea 

      S
      Newcomer
      SkooldioAuthor
      Newcomer
      July 18, 2022

      You can submit the ticket to zoom support. Zoom backend team will help you.    

        Ray_Harwood
        Community Super Champion | Customer
        Ray_Harwood
        Community Super Champion | Customer
        July 18, 2022

         Submit a Support Ticket directly to Zoom Staff at this page:
        https://support.zoom.us/hc/en-us/requests/new 

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