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Newcomer
August 9, 2024
Question

Meeting recording

  • August 9, 2024
  • 2 replies
  • 1 view

We conducted and recorded (it was indicated) a Zoom meeting and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.

 

Has anyone experienced this of know how we might locate our recording?  Thanks!

2 replies

MGSR
Community Manager
Community Manager
August 9, 2024

Hello @RW26Church,

Thank you for your contribution.

To avoid confusion with multiple responses, you may refer to the post "Recording Missing."

We've also received your support ticket and one of our tech support engineers will be responding to you soon.

Thank you, and have a good day.

Newcomer
August 9, 2024

the actual issue was not addressed in the referenced post about the start button