meeting passcode update / meeting ID - Generate Automatically | Community
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jo9
Newcomer
April 6, 2022
Question

meeting passcode update / meeting ID - Generate Automatically

  • April 6, 2022
  • 1 reply
  • 12 views

Has there been a recent update in regards in the meeting ID function - Generate Automatically

and the passcode it generates.

When I go and edit a meeting that I created 2 days ago for next week, it is now telling me the passcode is invalid.

 

Will this impact people joining the meeting, do I have to go back and update all the passwords and resend out all the calendar invitations ?

This will create extra work!

 

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    April 6, 2022

    @jo9, the passcodes might have been invalidated if the "Passcode Requirement" settings have been changed.  The account manager might have set these on Admin -> Account Management -> Account Settings -> Meeting -> Security under "Passcode Requirement".  I don't see a place for the individual users to affect their own Passcode Requirement settings.

    For example, if you put in any non-numeric characters in previous meeting passcodes, and the Admin checked the "Only allow numeric passcode" option, then your previously-entered passcodes will be invalid.

    So I'd recommend checking that setting to see if it has been changed... it's the only reason I can see that your passcodes would be invalidated.

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