Meeting invites not being delivered to gmail account | Community
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mwallwein
Newcomer
September 7, 2021
Question

Meeting invites not being delivered to gmail account

  • September 7, 2021
  • 15 replies
  • 3 views

A client that uses Zoom regularly keeps trying to send me invites to Zoom meetings but these invites are not coming through to my Gmail address at all. I have checked Spam and Promotions tabs and have done a global search in Gmail for the no-reply@zoom.us address -- with no luck. The client is not receiving any error messages on their end and I have been unable to find anything here in the Community or in Zoom Support or across all of Google to help solve this problem. Any help will be greatly appreciated because this situation is getting VERY frustrating for me and for the client. Thank you!

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      S
      Newcomer
      Sara220768
      Newcomer
      December 7, 2022

      I have the same problem with my professional email address, I got zoom meeting invitation emails for years with no problem, then one bounced, and my email address seemed to automatically go to the bounce list as I don't get the invitation emails any more. The problem is that I can't open a support ticket, chat or talk with someone on the phone as I don't have a paid account. Does anyone know how to get an email address whitelisted without being a Pro user? I need to attend meetings hosted by other people! Thank you for your help.

        T
        Newcomer
        tsears
        Newcomer
        January 5, 2023

        For what it's worth, I never got this fixed. 

          W
          Newcomer
          whydoineedtodot
          Newcomer
          January 13, 2023

          Thanks for nothing, Zoom. smh

          I
          Newcomer
          irisjune1
          Newcomer
          February 15, 2023

          This is discouraging.  I've now started having this problem with some comcast.net clients.  Time to start bombarding Zoom with complaints.

          I
          Newcomer
          irisjune1
          Newcomer
          February 15, 2023

          AND WHAT's a bounce list?

          J
          Newcomer
          JavierHSAP
          Newcomer
          August 1, 2023

          Today, August 1, 2023, I am having the same issue.

           

          I opened a ticket. Sending the invite " manually" makes no sense.

           

          I don't have issues with Google Meet o Microsoft Teams.

           

          I am a paying customer.

          D
          Newcomer
          Dan10
          Newcomer
          January 17, 2024

          Is this issue not solved yet? This morning, 17-01-2024, I sent invitations for pianolessons as usual, but pupils didn’t receive them. After years of unproblematic invitations via Zoom this occurs suddenly. Fortunately in the evening, everything works again correctly👍

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