Meeting Capacity | Community
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Newcomer
July 31, 2024
Question

Meeting Capacity

  • July 31, 2024
  • 1 reply
  • 2 views

We upgraded our account on Jul 26 to accommodate 500 participants in a meeting we held today.  However, when we reached 100 participants could no longer join.  What did we do wrong?

1 reply

Community Champion | Employee
July 31, 2024

@Sue18 - When you purchased the 500 participant large meeting add-on, it would be a named user license.  Did you make sure that it was assigned to the host before you started the meeting?