Mac SSO in newest build FAILs | Community
Skip to main content
Newcomer
January 7, 2023
Question

Mac SSO in newest build FAILs

  • January 7, 2023
  • 2 replies
  • 5 views

I have an enterprise account and my employer. I'm on a Mac but the newest build of Zoom refuses to take me thru the SSO process to login. 

 

Previously at login, I clicked on the SSO button and it took me to the employers portal I signed in, and then the Outlook widget set Zoom mtgs on my calendar.

 

As of last week, the SSO button does nothing but login me in under my corporate email to a FREE ACCOUNT, with 40 min limit. This is a ZOOM BUG, please fix!

2 replies

Community Super Champion | Partner
January 8, 2023

hi simetz39,

 

please check your profile under Meeting.  is your account Basic or Licensed?  if your account is Basic, ask your Zoom admin to assign a paid license to your account.

 

thanks,  eliot

Newcomer
August 14, 2024

Mine is licensed and still doesn't work!