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Newcomer
May 27, 2024
Question

Lost Zoom Recording

  • May 27, 2024
  • 2 replies
  • 1 view

While using my MacBook Air, I recorded a meeting. At the end of the meeting, the file converted, but when I tried to save it, it vanished. There is no sign of it in my history. Any suggestions on how to retrieve it?

2 replies

MGSR
Community Manager
Community Manager
May 27, 2024

Hi @KarenMcC 

Welcome to the Zoom Community! We're glad to have you here.

Kindly check this article that can help you with locating your local and cloud recordings.

Should you need further assistance, please let us know. 

MGSR
Community Manager
Community Manager
June 4, 2024

Hi @KarenMcC

Did you see the previous response?
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!