Hello there,
I've recorded a 40 minute meeting locally. When I enter the recordings section it doesn't appear. I don't know if the recording has been lost or is being converted.
I need help ... do you know if the 40 minute local recordings appear immediately or if they take a long time? I don't know if this is normal.
Thank you
Hi!
Yes it is. Zoom and my computer are up to date (IOS 11.6)
The problem I have is that I previously did a 16 second test to see if the meetings were recording well. Everything was going well.
But the important meeting (the 40 minute one) has not been saved.
If I go to the section "recordings" of zoom app that meeting doesn't appear and it's not in the folder where supposedly it has to be saved.
Thanks again!
Hi again.
For this, I would recommend contacting Zoom Support.
You can contact them at this link: https://support.zoom.us/requests/new
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