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Newcomer
Gribskov
Newcomer
October 30, 2021
Question

Lost cloud recording

  • October 30, 2021
  • 1 reply
  • 11 views

Hi

I had a couple of cloud recordings.

I canceled my subscription and now I can no longer access them.

 

Does anyone now if I will have access to them again, if I start the subscription again?

 

Thanks

    1 reply

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    November 11, 2021

    Hi @Gribskov and welcome to the Zoom Community! I'm so sorry you haven't yet received a response to your question. Yes, if you reactivate your subscription, then you will have access to your cloud recordings again. 

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