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Newcomer
October 20, 2021
Question

Lost chat notes

  • October 20, 2021
  • 1 reply
  • 15 views

Can anyone tell me where can I find the chat notes when using Zoom as an app in Teams?  When I use Zoom using my own account the chat notes appear at the end of the meeting in my Zoom directory.  However, when I use Zoom via my work Teams app (which is how I'm expected to us it), the chat notes seem to disappear.  Can anyone help me with this? 

 

Many thanks,

 

Rosa

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 20, 2021

    Hi @RosaRamos 

     

    I do not believe the Zoom for Microsoft Teams app supports the saving of in-meeting chats.

     

    However, if the app integration has been setup for you at an organization-level, you could try asking your Administrator?

     

    The documentation for the Zoom for Teams apps does also say for additional help or technical support, please submit a ticket.