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Newcomer
BobH1
Newcomer
July 14, 2023
Question

Loss of administrator functions

  • July 14, 2023
  • 1 reply
  • 0 views

Since the "enchancements" there are several issues. I have a paid account, and as I write this i am hosting a meeting. I cannot mute anyone, I can't assign a co-moderator or moderator, nor any other adminstrative functions. When I click on the MUTE or the three dots, nothing happens. 

 

Also, when copying the invitation for a meeting, sometimes the date and time copy with the rest of the message and sometimes not. I hope these "enhancements" can be fixed.

1 reply

R
Community Manager
rn-zm
Community Manager
July 20, 2023

Hi @BobH1 first thing I'm curious about is the Zoom version you are currently running? You can check for updates, by looking into the knowledge base article on Updating Zoom to the latest version. 

 

As the host, I do have the ability to do the following, which may help you: 

  1. You can give Co-Host permissions from the participants tab in-meeting  from there the host or co-host can mute all participants that are already in the meeting, as well as new participants joining the meeting. 

 2. As the host, you have the ability to mute participants by clicking mute on the participants window, or from clicking " ... " --> Mute 

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