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litatech
Explorer
litatech
Explorer
June 28, 2022
Solved

Login Problem

Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?

      ZoomZoomAnswer
      Community Champion | Employee
      June 28, 2022

      Hi,

       

      If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

       

      From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-associated-with-Zoom

       

      Good luck!

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      2 replies

      Community Champion | Employee
      ZoomZoomAnswer
      Community Champion | Employee
      June 28, 2022

      Hi,

       

      If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

       

      From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-associated-with-Zoom

       

      Good luck!

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        Explorer
        tsgadz350
        Explorer
        November 29, 2023

        I am having this problem. Upon changing internet provider I have a new email but cannot put in my new email password as Zoom wants an old password to verify it. I put in the old password which is rejected, then the one before but nothing works. Can I just invent a new password just for the Zoom instead of giving them my real password for my email as I don't want to change my password for everything?

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