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litatech
Newcomer
Newcomer
June 28, 2022
Solved

Login Problem

  • June 28, 2022
  • 2 replies
  • 0 views

Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?

    Best answer by ZoomZoom

    Hi,

     

    If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

     

    From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-associated-with-Zoom

     

    Good luck!

    2 replies

    ZoomZoomAnswer
    Community Champion | Employee
    June 28, 2022

    Hi,

     

    If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

     

    From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-associated-with-Zoom

     

    Good luck!

    Newcomer
    November 29, 2023

    I am having this problem. Upon changing internet provider I have a new email but cannot put in my new email password as Zoom wants an old password to verify it. I put in the old password which is rejected, then the one before but nothing works. Can I just invent a new password just for the Zoom instead of giving them my real password for my email as I don't want to change my password for everything?