Local users into waiting room, external domains bypass it? | Community
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R
Newcomer
robertd
Newcomer
September 13, 2021
Question

Local users into waiting room, external domains bypass it?

  • September 13, 2021
  • 1 reply
  • 4 views

I have a presentation that will be conducted by people from outside domains.  But I want people in my domain to go into a waiting room.  The option "Users who are not in your account and not part of the allowed list" does not appear to work when I enter the outside domains.

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 14, 2021

    Hi @robertd,

     

    I do not believe it is possible to have a Waiting Room that applies only to internal users. It is usually the other way around - normally a Waiting Room can be bypassed by internal users.

     

    You could enable Waiting Room for Everyone and then use "Users invited during the meeting by the host or co-hosts will bypass the waiting room" - and then invite your external Participants once the meeting is started.

     

    Hope this helps.

     

    Rupert

     

     

     

     

      A
      Newcomer
      AnnaPoliakova
      Newcomer
      February 28, 2023

      Hello, @Rupert 

       

      May you can advise me on this setting?
      I have enabled "Users invited during the meeting by the host or co-hosts will bypass the waiting room" on the Waiting Room in Settings.


      I have scheduled the meeting with the active Waiting Room and started the meeting. Then during this meeting, I invited the user by email. This user got the email and followed the link. But this user still got into the Waiting Room.


      Maybe you know why it doesn't work for my case?

      Thanks in advance

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