Local "Speaker out" coming into microphone input | Community
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rpine
Newcomer
October 22, 2021
Question

Local "Speaker out" coming into microphone input

  • October 22, 2021
  • 1 reply
  • 2 views

Using a headset. Join a Zoom call. Zoom Mic = Headset Mic.   Zoom Speakers=Headset.

Have screen reader program running on my PC.

When the screen ready "talks", not only do I hear it in my headphones (good) BUT all Zoom attendees hear it as well (bad).

Cannot figure out how/why screen reader audio is feeding back in Zoom audio input.

Happens with MPOW HC6 USB headphones.  Plantronics headphones do not seem to have this problem.

 

Note: Works fine on another machine -- just not on this one.

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 22, 2021

    Hi @rpine 

     

    In looking up the MPOW HC6 headset, I see it has the fairly unique feature of having USB AND 3.5mm connections.

     

    You mentioned it as USB.  Are you connecting it over USB?

     

    Also - do you know if your participants can hear your screen reader if you are Muted in Zoom? Or - if your headset mute button (on the cord) is muted, can they still hear?

     

    Do you know if your participants hear your screen reader at a comparable volume to you - or lower, in the background?

     

     

     

     

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