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Newcomer
August 15, 2024
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Local recording NOT high res all the time

  • August 15, 2024
  • 3 replies
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I host Zoom meetings between 10-20 hours per week (without screen sharing). I record all calls locally on my machine. Most of the time, it records high res, but occasionally it does not. Can anyone tell me why? It's kinda frustrating.

Best answer by MGSR

Hello, @heatherjl. There are various factors that can affect your local or cloud recording, including the number of participants and meeting settings. You can check out this article for the resolution of recorded videos. Let me know if you have further questions. 

3 replies

MGSR
Community Manager
MGSRAnswer
Community Manager
August 16, 2024

Hello, @heatherjl. There are various factors that can affect your local or cloud recording, including the number of participants and meeting settings. You can check out this article for the resolution of recorded videos. Let me know if you have further questions. 

MGSR
Community Manager
Community Manager
August 27, 2024

Hi @heatherjl!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
September 3, 2024

Hi @heatherjl!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!