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LaVonne
Newcomer
March 31, 2022
Question

Local Recording isn't there

  • March 31, 2022
  • 1 reply
  • 10 views

Please help, I recorded my meeting to be delivered to my computer as usual. My computer froze and I had to shut it down, only to discover my recording was lost! I can't get through to support. Was on hold for 45 min. and still nothing. How can I retrieve it? In my time machine I can see it there but it will not open. 

    1 reply

    RobertS
    Newcomer
    RobertS
    Newcomer
    March 31, 2022

    It shouldn't be completely lost. Try the steps below to manually convert the files:

    1. Sign in to the Zoom desktop client.
    2. Click the Meetings tab.
    3. Click the Recorded tab.
    4. Select the meeting topic with the local recording.
    5. Click Convert.
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