Live Transcription (closed captioning) Needs Improvements | Community
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Newcomer
bl r
Newcomer
June 2, 2026
Solved

Live Transcription (closed captioning) Needs Improvements

  • June 2, 2026
  • 1 reply
  • 25 views

is there any way to change the settings on the appearance of the CC/Live Transcriptions during a meeting?

i’m using the web browser client.

 

there were two tiny lines, squashed to 1/10th of the screen width, and they kept changing order as different people were speaking.  there wasn’t any way to resize the caption area, or change font size/colour/background.  (that i could find, anyway.)  is that it???

 

Best answer by Don.z

Hello, ​@bl r! Thanks for joining the Zoom Community.

 

Yes, there are ways to customize captions, though what's available can be more limited in the web browser client than in the Zoom desktop app.

 

In the Zoom desktop app, you can change the caption appearance during a meeting:

  • Join a meeting or webinar.
  • In the meeting controls toolbar, click the arrow next to Show Captions.
    • If you don't see Show Captions, click More first, then Show Captions. 
  • Click Caption settings.
  • In the Accessibility panel, you can adjust:
    • Font size
    • Caption color (text and background)
    • Font type
    • Position (either pinned to the bottom of the meeting window or displayed in a movable, resizable pop-out overlay)

If you're using the web browser client, the available caption settings may be more limited than those in the desktop app. As a result, options such as resizing the caption area, changing the font, or customizing caption colors may not be available in the browser experience.

For additional context, you can also review our article on Viewing captions in a meeting or webinar.

1 reply

D
Community Manager
Don.zAnswer
Community Manager
June 2, 2026

Hello, ​@bl r! Thanks for joining the Zoom Community.

 

Yes, there are ways to customize captions, though what's available can be more limited in the web browser client than in the Zoom desktop app.

 

In the Zoom desktop app, you can change the caption appearance during a meeting:

  • Join a meeting or webinar.
  • In the meeting controls toolbar, click the arrow next to Show Captions.
    • If you don't see Show Captions, click More first, then Show Captions. 
  • Click Caption settings.
  • In the Accessibility panel, you can adjust:
    • Font size
    • Caption color (text and background)
    • Font type
    • Position (either pinned to the bottom of the meeting window or displayed in a movable, resizable pop-out overlay)

If you're using the web browser client, the available caption settings may be more limited than those in the desktop app. As a result, options such as resizing the caption area, changing the font, or customizing caption colors may not be available in the browser experience.

For additional context, you can also review our article on Viewing captions in a meeting or webinar.

D
Community Manager
Don.z
Community Manager
June 8, 2026

Hello ​@bl r! Just checking in to see if you’ve had a chance to review the response to your concern. I wanted to follow up since we haven’t heard back yet on whether the solution worked for you.

 

If the response resolved your issue, please consider marking it as the best answer so others with the same question can benefit as well.

 

If you still have questions or need further clarification, feel free to let us know—we'd be happy to help further!

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