Live Language Transcription | Community
Skip to main content
L
Newcomer
Liv_R
Newcomer
November 28, 2022
Question

Live Language Transcription

  • November 28, 2022
  • 2 replies
  • 3 views

I was hoping that the latest release would fix the bugs with the live captioning. Unfortunately now there is no captioning at all except for the english language speaking option,   Is anyone else experiencing live transcription issues. ? many thanks

L 

    2 replies

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    November 28, 2022

    Hello @Liv_R, 

     

     I am on version 5.12.8 and I can see a slew of language options under the "captions" button. 

     

    Can you elaborate on the issues that you are facing so that I can attempt to assist you?

     

    Thanks, 

    Brandon

     

    L
    Newcomer
    Liv_RAuthor
    Newcomer
    November 29, 2022

    Hi Brandon. I'm on version 5.12.19. the options show up just as you demonstrate.  the issue is actually during the meeting even with the speaking language chosen as Korean/Chinese / french the live transcription /captioning is not happening. I can only have captions/transcriptions in english.  I've rebooted and clean installed zoom.  

    there are a few other bugs i've reported too

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.