Question
Linux users unable to see my shared screen (Windows Zoom app) when joined by Firefox
Hi, I have some colleagues who cannot see some Zoom screen sharing when they join meetings. Can anyone help me identify the issue/settings that would allow them to join as they typically do.
Here are the technical details I can provide:
- Users (2) Details
- Linux OS (not sure what flavors/version)
- Zoom by Firefox: Issue
- Zoom by Chrome/Chromium: OK
- One user advised that the Linux Zoom app didn't work for him; I didn't ask for details.
- Both users have some issues trying to share, but have sufficient workarounds.
- My Details
- IBM ThinkPad X1 with MS Windows 10 Pro
- Zoom Version: 5.12.8 (10232)
- Meeting Settings: I've enabled most of the bells and whistles available to me. I allow my invitees to join before me and start sharing while others are sharing.
- My Boss's Details
- Mac OS
- Zoom App (I think)
- Meeting Settings: Uses the company default (fewer bells and whistles). Host must admit invitees. Only host can start sharing while others are sharing.
- Circumstances
- In a meeting created/run by my boss, both users can see his screen when he shares.
- In a meeting created/run by me, both users can see my screen when I share if they joined the meeting with Chrome/Chromium.
- In a meeting created/run by me, neither user can see my screen when I share if they joined the meeting with Firefox.
