Linux: Proper GUI only displayed after restarting Zoom | Community
Skip to main content
A
Explorer
appalloosa-cob
Explorer
October 2, 2021
Question

Linux: Proper GUI only displayed after restarting Zoom

  • October 2, 2021
  • 3 replies
  • 10 views

I am running Zoom Linux version 5.8.0 on Ubuntu 18.04.

When I start Zoom I am often getting a broken GUI: The upcoming meetings / calendar widget is missing on the home window and the chat window only shows the participants list on a white background, but no chat. I often have to restart Zoom several times before I am getting a proper GUI.

This bug appeared with version 5.8.0. I completely reinstalled Zoom (including deleting the user data), but that did not fix the problem.

    3 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 2, 2021

    Hi @appalloosa-cob 

     

    I'd suggest trying to submit a report in the in-app Report a Problem form - and include the log file and system information button.

     

     

     

     

    S
    Newcomer
    skotos
    Newcomer
    October 13, 2021

    This is an issue that I'm experiencing too.  I've attached some screenshots to this reply. I am running 5.8.0 (16) on gentoo linux. @appalloosa-cob - Have you submitted a ticket for this?

    A
    Explorer
    appalloosa-cobAuthor
    Explorer
    October 19, 2021

    Yes, I submitted a ticket. The ticket number is #12518692, but I do not know how it can be viewed by other people. It might be good if you submit one yourself so they know it's not just me.

    1
    Newcomer
    11234567890-
    Newcomer
    January 25, 2022

    lk/njbuygvk

     

     

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.