Link for meeting

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I have a basic account and have a meeting already scheduled for August 11th. If I upgrade to a paid account before august 11th, will the zoom link for my meeting change?

BortAnswer

Employee

Thank you! Two more questions: with a Paid Pro account (paying monthly), is there a time limit on the meetings? If I need to cancel the account, can I assume that they will stop billing me once I cancel?

Meetings on a paid account do technically have a limit (30 hours), but the overwhelming majority of users do not get near that limit.
If you cancel your subscription, you essentially stop the auto-renewal of your paid account. That means that you have the paid account until the month you paid for is complete.

Bort

Employee

Hi @srich

Meeting details, such as the ID, passcode, and join link will be unaffected by an upgrade to Pro.

Just be sure the license is assigned correctly, and you've done a quick sign-out/sign-in on the desktop client, as we want to ensure the client is aware of your upgraded account status. This is unrelated to the meeting ID and link remaining the same, I just want to ensure you meeting is not restricted after upgrading to Pro.

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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S

srichAuthor

Explorer

Thank you! How do I check that the license is assigned correctly?

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Bort

Employee

Easiest way is to go to your Profile page and check what your meeting capacity is, found under the Account section.

If that doesn't match what you purchased, you will need to to the Users page and assign that add-on. More info about assigning licenses and add-ons can be found here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-license

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