LifeSize Team220 not connecting to Zoom... | Community
Skip to main content
Newcomer
June 30, 2025
Question

LifeSize Team220 not connecting to Zoom...

  • June 30, 2025
  • 1 reply
  • 0 views

Hi there!

 

I have been connecting to Zoom my videoconferencing device (LifeSize Team220) many times (since 2020). But last friday I am not being able to connect to it anymore! I have no idea what will happened since then. Could it be that Zoom did an upgrade of their service so my Lifesize equipment has been left out of service...?

 

Does anyone else in this group has experienced something similar? Does anybody can advice me what can I check in my side? I will greatly appreciate any help given in this issue.

 

Thanks!

 

Regards,

 

Horacio SG

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
July 4, 2025

First DEKOM no longer supports the lifesize Team 220. It has been replaced by the Icon 600.

Second Zoom no longer supports this device as well.

If this works please click accept as a solution.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061702