Lately, my outdated professional information appears at the end of Zoom invitation

Forum|Forum|4 years ago
September 27, 2021
2 replies
0 views

It has my former law firm name under my name, their phone and fax numbers. This is certainly not a professional image to have information from over 4 years ago when I send out Zoom invitations to clients. It does this when I send the invitation from my iPad. If I copy the invitation link on my desktop and send it with an email this does not happen. Any ideas how to get rid of this problem? There is nothing about my former law firm in my Zoom profile and I never used Zoom at my former law firm.

Sample-Zoom-Invite.pdf

Best answer by Bort

Sounds like the email app on your iPad is still using the old signature. I would check the settings on that email app, or just sign out of that app and then sign back in, which should sync you new signature (or lack thereof).

Bri

Community Manager

Hi there, @DABocock! I would love to help you figure out what's going on. Quick question: did you ever use an email signature with your former employer's information in it?

D

DABocockAuthor

Newcomer

Hi Bri! Not on this iPad and not since leaving that firm.

BortAnswer

Employee

Sounds like the email app on your iPad is still using the old signature. I would check the settings on that email app, or just sign out of that app and then sign back in, which should sync you new signature (or lack thereof).

D

DABocockAuthor

Newcomer

You rock, Bort! That's exactly what it was doing. It was sending from an iCloud email address which apparently still is connected to my old firm information. I turned it off and problem solved! Thank you so much!

Bort

Employee

Great! Glad I could help!

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