Hi,I hope you are doing well. I'm writing to address an ongoing issue that our employees are experiencing while using Zoom Meetings. Issue: During Zoom Meetings, our employees encounter frequent system restarts. Additionally, when users join a Zoom Meeting, their voices are inaudible to others for the initial 10-20 seconds. Troubleshooting Steps Taken:Updated system driversChecked for all available system updatesRun system file check commands:dism /Online /Cleanup-image /Restorehealthsfc /scannowchkdskUninstalled and reinstalled the Zoom applicationSystem Configuration:Laptop Brands: Lenovo, DellRAM: 16GBProcessors: AMD Ryzen 7 and AMD Ryzen 5Windows Version: Windows 11We appreciate your assistance in resolving this matter promptly.

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Question

Laptop shutdowns while on Zoom Meetings

Hi,

I hope you are doing well. I'm writing to address an ongoing issue that our employees are experiencing while using Zoom Meetings.

Issue:

During Zoom Meetings, our employees encounter frequent system restarts. Additionally, when users join a Zoom Meeting, their voices are inaudible to others for the initial 10-20 seconds.

Troubleshooting Steps Taken:

Updated system drivers
Checked for all available system updates
Run system file check commands:
- dism /Online /Cleanup-image /Restorehealth
- sfc /scannow
- chkdsk

System Configuration:

We appreciate your assistance in resolving this matter promptly.