Knowing a previous known passcode to watch recorded video | Community
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Newcomer
Akrishna
Newcomer
May 29, 2022
Question

Knowing a previous known passcode to watch recorded video

  • May 29, 2022
  • 2 replies
  • 1 view

I recorded a zoom session in my phone, when i was done, it was saved in cloud, the link was emailed to me. When I wanted to watch the recording, it asked for a passcode. I wasn’t aware that I had a passcode is there a way to retreive a previous meeting’s passcode?

    2 replies

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    May 30, 2022

    The Passcode isn’t the Meeting Passcode, it’s passcode specific to the Recording. Normally you access these from your web account interface, and doing so from your Recordings tab doesn’t require a passcode. 

      T
      Newcomer
      Terelle5
      Newcomer
      July 31, 2023

      Hello. I didn't enter a passcode to record a video either and now that I want to watch it. And it says that I need to enter a passcode. I need it for a school assignment, due yesterday. Eek. Any suggestions on retrieving the video? Thank you in advance. 

      Ray_Harwood
      Community Super Champion | Customer
      Ray_Harwood
      Community Super Champion | Customer
      July 31, 2023

      Welcome to the Zoom Community, @Terelle5.

       

      If the recording was provided to you by others, you need to contact the owner of the recording for the Passcode. 

      If this was a recording under your account, log in to Zoom first, and you should have access. 

        S
        Newcomer
        sfyera
        Newcomer
        August 3, 2022

        I have the same issue trying to share a recording link  -  Those I shared it with get a message that a passcode is needed. 

        I can listen to  the recording when logged in .  How/where  do I find the passcode to send to others?  Thanks.

        Ray_Harwood
        Community Super Champion | Customer
        Ray_Harwood
        Community Super Champion | Customer
        August 3, 2022

        Hey, @sfyera,

         

        For Cloud Recordings, there is a link that the owner can use to view the video while logged in on the Zoom.us web site; there is a separate link that others use to access the recording.  click the Share button on the far right:

        Once that is clicked, you have to be sure you have your switches set properly in the "Share this cloud recording" window, based on how you want the recordings available, then click the Copy Sharing Information button highlighted in yellow below:

         

        If you paste that into an email, it looks something like this:

         

        Paste that in an email to your attendees. 

          M
          Newcomer
          mjrovner
          Newcomer
          July 28, 2023

          Hi,

          I am running into this passcode issue when i try to watch a cloud recording from my own account. I'll go to the recordings tab (while signed in), pick the recording, and then i get a screen asking for a passcode. The recording was made from the same account and was logged in for both the recording the current effort to record it. How can i disable this requirement? Thanks!

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