joining meeting timeout fail to join the meeting | Community
Skip to main content
Newcomer
Luckyithouse
Newcomer
May 12, 2023
Question

joining meeting timeout fail to join the meeting

  • May 12, 2023
  • 3 replies
  • 56 views

 

    1. errorCode: 1
    2. errorMessage: "Fail to join the meeting."
    3. method: "join"
    4. result: null
    5. status: false

      3 replies

      Community Manager
      rn-zm
      Community Manager
      May 12, 2023

      Hey @Luckyithouse are you by chance getting this error in return using the Zoom SDK https://developers.zoom.us/docs/meeting-sdk/web/? Or are you just joining a meeting normally? Just trying to get a better understanding when and where this error is occurring, thanks! 🙂

        Newcomer
        hmarquezlsac
        Newcomer
        May 23, 2023

        We are having the same error message when joining a webinar using the Zoom SDK. We've tried both webinars and meetings to no avail. We are seeing in our dev and production environments. The WebSdk version we are using is: 2.5.0

          Explorer
          surajkumarsingh
          Explorer
          August 10, 2023

          I also encountered a similar problem recently. I'm using Zoom Web SDK version 2.6.0, and according to Zoom's documentation, starting from version 2.7.0, the SDK key and meeting SDK are required. However, even with version 2.6.0, I'm still experiencing the same issue, which suggests that the problem might not be solely related to the version of the SDK.

          Terms & ConditionsAccessibility statement
          Copyright © Zoom Communications, Inc. All rights reserved.