Question
Issues with users getting stuck in breakouts
- August 16, 2022
- 0 replies
- 3 views
We have issue with switching participants from one room to another room.
Below is the scenario,
3 -Participants and 1-Invigilator(Host) :
The Invigilator has created 3 waiting rooms and moved participants from one room to other room. At this step, one of the participant was stuck & froze. And this participant also disappeared from the investigator's list.
But, At participant screen there is a black colored screen with processing icon (Attaching the reference)
We did perform testing with multiple scenarios & participants but observed the same issue over and over again.
Please Note, There was no network issue and performance was also good.
Thanks,
Pranath