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JillKam
Newcomer
April 13, 2024
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Issue Viewing Recording

  • April 13, 2024
  • 1 reply
  • 7 views

I have a Basic membership.  I was a participant in a meeting.  The host sent me the recording to watch.  When I click on the link to the recording that the host emailed to me, I get two error messages. One says - I have not enabled the cloud recorder (200). The other error message I get is, You cannot view this recording, no permission.  This host has sent me other links to recordings and I had no issue opening them.  Now, I have this issue.  Any thoughts on what is happening?

    Best answer by Humashankar

    Hi @JillKam 

     

    Best option for this would be contacting the host
    Explain the error messages you're getting and ask the host to confirm

    If cloud recording was enabled for the meeting.
    How they shared the recording link public or specific emails

     

    Hope this helps - Happy to help further!!
    Thank you very much and have a great one!

    Warm regards

    1 reply

    Humashankar
    Community Champion | Customer
    HumashankarAnswer
    Community Champion | Customer
    April 14, 2024

    Hi @JillKam 

     

    Best option for this would be contacting the host
    Explain the error messages you're getting and ask the host to confirm

    If cloud recording was enabled for the meeting.
    How they shared the recording link public or specific emails

     

    Hope this helps - Happy to help further!!
    Thank you very much and have a great one!

    Warm regards

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