iPad connects to Zoom AirPlay on Windows, but screen does not appear

I ran into something very similar before with an iPad even though the iPhone worked fine on the same network.

A few things you could try:

• Make sure the iPad is not connected through VPN, Private Relay, or any ad-blocking DNS app. Those sometimes break AirPlay discovery even when it says “connected.”

• On the iPad, try disabling and re-enabling Wi-Fi before reconnecting to Zoom AirPlay.

• Check if the iPad is running a newer or much older iPadOS version compared to the iPhone. I’ve seen compatibility issues with certain Zoom desktop versions.

• In Zoom on Windows, try going to Settings → Share Screen and enable/disable “Use TCP connection for screen sharing” and test again.

• Also try connecting the iPad with the “Share via Cable” option instead of AirPlay to see if Zoom can detect it properly that way.

• If possible, update both Zoom for Windows and the iPadOS version to the latest release.

Since your iPhone works, it sounds more like an iPad-specific AirPlay handshake issue rather than a network problem.

Hopefully one of these helps!

Since your iPhone works correctly under the exact same conditions, the issue is probably related to the iPad’s AirPlay or screen mirroring compatibility rather than Zoom itself. One thing worth checking is whether the iPad is using “Stage Manager,” external display settings, or any multitasking mode that can interfere with AirPlay capture on Windows.

You could also try:

• Disabling and re-enabling AirPlay Receiver permissions in Zoom

• Updating both iPadOS and the Zoom desktop client

• Turning off Private Wi-Fi Address on the iPad network settings temporarily

• Testing with “Share via Cable” instead of AirPlay to see if the issue is specifically wireless mirroring

• Resetting the iPad network settings

There have been cases where certain iPadOS versions show the AirPlay connection as successful while the actual video stream never initializes properly in Zoom for Windows.

​@Farah William ​@Ulises Vargas ​@hawkjos3335 ,

I hope you are doing well.

My name is Ekta from the Zoom team, and we would like to connect with you further to troubleshoot this issue alongside our Engineering team.

If you are interested in working with our Support and Engineering teams on this, please send me a private message with the requested details so we can raise an official support ticket for you.

Additionally, if you already have an active ticket, please share the ticket number with me via private message.

Looking forward to hearing back from you and working together on this further.