Invoice Translator Icon does not appear on the tool control bar

hi ​@ycooper 

This zoom guide should help you.

Make sure you associated the licecne with the user wanting to use it.

https://www.zoom.com/en/blog/voice-translation-zoom/

AI Voice Translator Controls

• Activation: Requires an admin to enable the feature in account settings and an eligible account using the Zoom desktop app (v7.0.0+).

• In-Meeting Control: Click the voice translator icon or the More menu on the meeting toolbar.

• Adjustments: Pick your spoken language and the language you want to hear, control the volume balance between the original and translated audio, and choose your preferred voice style.

Translated Captions Controls

• Activation: Admins or users must first turn on Translated Captions and automated captions under meeting settings in the Zoom web portal.

• In-Meeting Control: Click Show Captions in the meeting toolbar, click the arrow next to it, and enable translation.

• Language Selection: Pick your source speaking language and target translation language from the list of over 30 supported languages.

All the best

John Drinkwater

Zoom Community Super Champion

I am not a Zoom Employee

https://www.linkedin.com/in/johndrinkwaterlordzoom/

https://www.youtube.com/@boomwithlordzoom

Thanks for kind response. the feature in account settings is already enabled and zoom app is updated to the latest, however, the Voice Translator icon still does not appear in the tool control bar, nor is seen in the More panel.