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C
Explorer
cathieTHD
Explorer
February 10, 2023
Question

Invitee login issue

  • February 10, 2023
  • 1 reply
  • 7 views

I've created several meetings and each time invitees outside my organization have issues with logging into the Zoom meeting via their desktop, they have to phone into the meeting.  Is there a setting that I'm not seeing or what could be the issue that so many people can not connec to my meeting via their computer?

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 10, 2023

    Hello Cathie,

     

    Please share these links with the attendees to have them successfully login to meetings via various devices:

     

    https://support.zoom.us/hc/en-us/articles/201362193-Joining-a-Zoom-meeting

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

    C
    Explorer
    cathieTHDAuthor
    Explorer
    February 10, 2023

    The message the invitees are receiving say they need a corporate account.  I don't know why they'd be asked for that.  Someone else said they were asked to sign up for a different/new account to sign-in.  

     

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