Interpretation: mute original audio not possible!?

Question

Hello!So: we had and have another a meeting with interpretation in three different languages (also two interpreters per language channel who take turns).The problem: the interpreter, who wants to translate something from another interpreter, hears also the original audio of the sepaker - which is chaos, because he hears two people talking at the same time in almost the same volume. As a pnormal praticipant you have the button "Interpretation" and "Mute Original Audio", but not if you are assigned as an interpreter! So how can an interpreter mute the original?I need help urgently, because we have another meeting coming up soon... Thank you!Caroline

cipraint · Answer

Update: This was the - unfortunately unsatisfying - answer from the offical Zoom support:

"We were able to confirm and test that even if an interpreter selected a different audio input the interpreter will still here the main audio. Unfortunately the mute original audio option is only available for participants and not an option for interpreters. We recommend for you to contact your account executive if you want to have this as a feature request."

Unfortunate. Especially because this problem just came with the last Zoom update, we never had it with the former version of Zoom.

Interpretation: mute original audio not possible!?

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