internet connection is unstable only on Zoom, I have 5 bars for connection to wifi.

Hi ​@Sheri Hayes,

The 5 Wi-Fi bars don't necessarily rule out a connection problem. They mainly tell you about signal strength, not whether you're getting packet loss, high latency, or brief drops, which can still cause Zoom to report an unstable connection.

Since it seems to happen specifically with Zoom, I'd check whether it happens on the same device with other video-call apps or during a continuous ping at the same time. It would also help to know whether the warning appears as soon as you join a meeting or only after a few minutes, and whether you're using the Zoom desktop app or browser. That could narrow down whether it's the Wi-Fi connection itself or something specific to Zoom.

Thanks for response, No issues with other tools such as Team and Goggle Meet. Happens with or without video enabled. Yes, I receive unstable internet on screen and red bars. Warning starts after 2 minutes after joining meeting, this happens with browser. I have not checked with desktop version. Yesterday, I had a zoom call on another Dell PC, and no issues with latency. Both devices are Dell PCs connected to same Wifi network. So latency occurs on Dell XPS. Are there setting on Dell XPS I should check?

Thanks for response, No issues with other tools such as Team and Goggle Meet. Happens with or without video enabled. Yes, I receive unstable internet on screen and red bars. Warning starts after 2 minutes after joining meeting, this happens with browser. I have not checked with desktop version. Yesterday, I had a zoom call on another Dell PC, and no issues with latency. Both devices are Dell PCs connected to same Wifi network. So latency occurs on Dell XPS. Are there setting on Dell XPS I should check?