Intermittent unstablbe internet connection issue | Community
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Newcomer
ThomasTaoChen
Newcomer
February 15, 2022
Question

Intermittent unstablbe internet connection issue

  • February 15, 2022
  • 2 replies
  • 0 views

Hello! Recently we experienced many network issues when connecting zoom.  When the issue occurs, we can only hear from others but can not send our own voices. This kind of problem usually lasts for 2-3 minutes and happens 3-6 times every hour. Based on our observation, the network is fine as we haven't encountered any issue to access other services. Is there anyone who can help with this problem? 

      2 replies

      crchan123
      Employee
      crchan123
      Employee
      July 6, 2022

      Hi @ThomasTaoChen! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

        N
        Newcomer
        Naomi55
        Newcomer
        February 14, 2023

        Hi, I also have this same issue! I have a great internet connection literally on every other platform except Zoom. I have a zoom interview coming up on Monday, February 20th. Can you please help me to stop this from happening?? @crchan123 

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