Integrating a Phone Call into a Zoom Session | Community
Skip to main content
T
Newcomer
tgentry
Newcomer
January 13, 2023
Question

Integrating a Phone Call into a Zoom Session

  • January 13, 2023
  • 1 reply
  • 14 views

Hi Zoom Community. . .

Here's our challenge.  We are training new employees via Zoom.  We understand how to watch their screen on a screen share.  But we want to integrate a PHONE CALL from an outside person into the Zoom session.  Then, we can watch how the employee processes the information on their screen.  Question is how do we bring in the outside caller without sending them a Zoom Invite? 

 

Could I make an outbound call, connect with the customer, then connect to my Zoom Invite?  Or is there some method on CONFERENCING the outbound caller into the Zoom session?

 

Please help, I would appreciate it.  Thanks!

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    January 13, 2023

    hi tgentry,

     

    you could give them the meeting id and passcode and a number to dialin from your invite.

     

    Meeting ID: 873 2062 xxxx
    Passcode: 72xxxx
    One tap mobile
    +12532158782,,8732062xxxx# US (Tacoma)
    +13462487799,,8732062xxxx# US (Houston)

    Dial by your location
    +1 253 215 8782 US (Tacoma)
    +1 346 248 7799 US (Houston)
    +1 408 638 0968 US (San Jose)
    +1 669 444 9171 US
    +1 669 900 6833 US (San Jose)
    +1 719 359 4580 US
    +1 253 205 0468 US
    +1 386 347 5053 US
    +1 507 473 4847 US
    +1 564 217 2000 US
    +1 646 876 9923 US (New York)
    +1 646 931 3860 US
    +1 689 278 1000 US
    +1 301 715 8592 US (Washington DC)
    +1 305 224 1968 US
    +1 309 205 3325 US
    +1 312 626 6799 US (Chicago)
    +1 360 209 5623 US
    Meeting ID: 873 2062 xxxx

     

    thanks,  eliot

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.