Meetings

I have a client who has a large amount recording in their app.  The updated to the latest version and all of the recordings need to be converted for some reason?  They are currently in .mp4 format and play when you click them manually but not thru the app. There is an option to convert and states it can not find the files double_click_to_convert_01.zoom 02 etc Whats the point of this?  Will they still play natively?  How do I convert the files? Thank you.

I am trying to figure out how to allow an executive admin to trim their bosses Zoom meeting recordings before it is shared out with others.  Have tried setting as alternate host.  Even created a role based group and added both her and the boss into that group and allowed recording management privileges.  She still cannot see the scissors on the recordings especially past meetings. Does anyone have a suggestion on how to allow her to see and edit recordings of her boss. 

I have tried restarting my camera, switching cameras, selecting reset to all settings, and also generating other virtual backgrounds. In addition I have restarted Zoom and my computer many times. I cannot get this virtual background to go away. I must be missing something simple and easy. I am hoping that someone can provide me the easy answer to fix this.  https://www.dropbox.com/scl/fi/qtkt05rp84fpjec0yjt0a/Screenshot-2024-11-27-at-9.43.05-PM.png?rlkey=2expns9rt5ycf2ofchwmjv4bo&st=h1fq041g&dl=0  Thanks! Kevin

Our organization currently has Zoom integrated in our Salesforce org and we currently have millions of Zoom Event records. We would like to start archiving or deleting some of these records, however everytime we do, it emails all the recipients on the event. Has anyone found a way to delete/archive these records? Based on my prior research, we can do dataloader but defining the criteria for that isn't the easiest or most efficent way to delete.

Hello,I recorded in cloud a meeting. During the meeting I stopped several times the recording, because I wanted only some parts were recorded (in separated files).So in my cloud recordings I have, for this meeting, 4 different files...that's what I wanted.Unfortunately I realized that it is no longer possible to share individual records separately! I can only obtain a single link with wich is possible to download all the 4 files.But I need a link for each of the 4 recordings. It was an option before! Why now it's not possible?Have you answers?Thank you!

I want to copy and send an invitation link but can't see how to do this. On the previous home page set up there was a clear  invitation' link  to copy but this does not appear now. Can anyone help please?

Dear all, Does any one know where I could find a list of attendees of my previous meetings? Thanks! Have a lovely Sunday,BeYogafull

I'm really frustrated with the changing of existing behaviour of Zoom. Now, again Zoom Worksplace does not show in the meetings tab all the scheduled meetings anymore. It only shows the schedules meetings of single user. We want to see all the scheduled meetings like it was always. But now again there is only the calendar and the users listed and I have to select one to see the scheduled meetings. Last time that happened there was some general option on Admin level I had to change. But now, I am lost. There is nothing to go back to the old behavior.BTW: the iPad app behaves the old way while the Mac OS App behaves differently. That is also very frustrating.We use Zoom in a small business context. We do not use cloud services like Google and Microsoft. With exceptions like Zoom, we do use anything on premise as possible. So we cannot connect any Calendar service to Zoom. So using and connecting the calendar services is NO

オーディオ設定のスピーカーテストをした時に、テスト音が最初の1,2秒だけ出てそのあとはテスト音が途切れ途切れになりちゃんと聞こえません。またヘッドセットを接続したときもテストをすると最初の1,2秒だけテスト音が聞こえてそのあと途切れ途切れになります。ミーティング参加に参加している時も相手の声はクリアに聞こえるのですが、音楽が流れると音が途切れ途切れになり、その後聴こえなくなってしまいます。この現象はズームの時だけで、PCのレコーダーで録音した音声はクリアに聞こえますし、ユーチューブなども音が途切れることはありません。また、PC本体のエラーも確認しましたが検出されませんでした。Zoomの時だけ音が途切れ途になります。いろいろと調べてみたのですが、どうしても原因がわからず困っています。解決方法などわかる方がいましたらぜひ教えていただけると大変助かります。

Hello, I was given a link to join a meeting along with a passcode.  When I go to the URL, I just see a black screen with a message "You cannot view this recording. No permission."  I do not see a place to enter a passcode.  I attached a screenshot of what I see.  I'm guessing the sharing permissions are wrong.  If not, where do I enter the passcode?  Thanks so much.

Trying to get Zoom to work in my RDP environment from my Mac to my Windows PC.   I have installed Citrix just so i can get the "universal" installer to install but the Zoom client on my Windows PC still shows plugin missing.  Is there a Media Plugin for Mac that just uses RDP?

I record a podcast using Zoom and the past few meetings I have full audio and video on screen, but once the files are rendered on my computer, the video file shows me in the beginning (then I pause recording while waiting for the guest) and then there's no video. Thought, well I just won't pause the recording, but that didn't work either. The last episode I recorded, neither I or my guest show on the video (we did on screen) BUT when she shared her screen, THAT shows up on the video.  Support suggested unnstalling/reinstalling but that didn't work either. I'm there in the beginning, nothing but audio for the entire meeting, except for a few seconds where I pop back in. My guest isn't there at all except for audio.  At this point I'm either going to have to get this solved in the next few hours or postpone the next recording. Having to discuss via email is painfully slow and the holiday didn't help.  This is such a strange problem,

i use mac and chrome everytime i attent a meeting the dowload of zoomusinstaler starts. How do i stop this from happening?  is there a workaround?

I am missing my last 3 recordings from October. I cannot find them anywhere on my Mac. Is there a place I should be searching for on my Mac?

I recorded a Zoom Conversation in August for a very import work project.  I have since recorded 13 conversations and this is the only one missing. When I click on the link for my recordings on my Mac it takes me to a blank file no recording. Does Zoom download the recordings somewhere else on my Mac? This information is crucial.  Please advise.Thank you

Hey,I have this issue that when i create a Google Calendar meeting with zoom invitation, and when i copy zoom link to next meeting in Google Calendar, ZOOM is automatically changing ownership of the original zoom and link it to the second created meeting.  Steps:create google meeting with zoom (let's call it meeting ABC)check in zoom settings-section meetings, that the meeting is existing (it should)create new meeting in google calendar (XYZ) and add zoom link from point 1 (from meeting ABC)check what will happened in zoom settings in section meetings - how the ownership for zoom meeting is changing from meeting in step 1 (ABC) to meeting in step 3 (XYZ) and shows in ZOOM app and also in zoom meetings that the link originally created in meeting ABC is now owned by meeting XYZ. if i for instance cancel meeting XYZ, it will cancel also the zoom link, so the originally created link under ABC wont work &#12853

Hello everyone,I need to create links for recurring meetings that include not only the meeting ID and password but also the organizer's user account. This way, I can provide them to my teachers so they can start the meetings using the correct user account.Thank you in advance for your response!

Last week, Zoom updated our system to Workplace without any warning on both my and my wife's PC.  Now, no matter what we try we can no longer get either of the PC''s audio and Visual to work.  On audio we complete the test and we get sound but ZOOM immediate say's the "Fails to detect microphone".  My mircophone  and Video works if we you use other communication programs.  

Ever since Zoom updated to version 6.0 i'm having mic issues.  V6.1.1Windows 11Lenovo Carbon X1 Whether i'm using the Lenovo inbuilt microphone or a 3.5mm headset with mic - other participants state that i'm either very quiet (they have to have their volume on 100) to hear me and/or my voice is chopping in and out / going loud and quiet.  I previously had a Lenovo T14 (3 weeks ago) and I got a new laptop due to this issue, only for it to remain?  I'm really struggling to understand what's going on here, given that it's happening on two different devices.  

As an example, I have a meeting set up from 9am-3pm. If the meeting runs over until 3:30pm or 4pm, is that going to be problematic? Will the meeting just stop at 3pm or can it continue to go on? 

When I try to join a Zoom meeting from an email link it does not open the Zoom application on my iPad automatically like it does on my computer, is this a known issue and is there some way to fix it?

Hi, I have trouble in showing dual monitor window. After some updates, zoom dual monitor has title bar. Because of that title bar, the screen does not show in full mode. It always show "zoom workplace"  letters in title bar. Can I hide title bar in dual monitor mode?

I have set my background for no blur but it still blurs. How can I eliminate any filter so you can see me and the actual background? I do not want any special effects.

I am wanting to set up a recurring meeting that will need to use break out rooms, but I won't always be able to attend the meeting. This is a social gathering and I don't want to ask a bunch of people to signup for a premium account just so that we have coverage if one or two of us miss it. Can a co-host without a premium account run the meeting and manage breakout rooms if the host doesn't join? 

Hi there, Im after support due to every time I join a zoom call the volume of call matches my system volume...Resulting in me having to always go into my systems volume settings and turn it down.Is there not a way we can set this to a level say 30 volume and it just joins at that level without adjusting back to full?? Thanks