Meetings

Instructions say to check what version zoom you have go to your profile picture and click help and then about to get to that option.When I go to my profile picture there is no option for help.  Any suggestions welcome. Trying to determine what is the latest version and download it if I don't have it.  When I go to the download center nothing happens when I try to download 5.9.

Good day!  I am experiencing an issue when opening the zoom. When I open zoom for a meeting, it automatically open different windows. My face in a different window, and the other participants in another windows. May I know how to fix this issue? 

Hello,I do not have a 'reactions' button on the bottom of my screen anymore.  It may have disappeared since the last update, but I am not 100% sure.I am in the middle of a two-day meeting as an attendee.  I have an account through my workplace.I cannot find a way to indicate a 'raised hand'.  I can submit a screenshot , but I can't see an option to attach it.  I use a MacBook Pro, and I believe I was on Chrome today, but I also have Safari as an option.Suggestions? Thank you!

Hi, I recently updated to Fedora 35 with GNOME 41. This GNOME release restricts the screenshot API which Zoom has used for screen sharing on Wayland, so the screen sharing functionality no longer works (see here on Ask Fedora). I require screen sharing for school, and I'm sure many others have a similar requirement/system configuration. With Wayland increasingly becoming a de facto standard on Linux, it is crucial that Zoom support Wayland screen sharing.

I am a single Zoom Account user with a single family Microsoft 365 account, not a workplace acount.  The directions given to switch over to the new authentication protocol using Nested App Authentication (NAA) just don't work for me.  Can someone please direct me to a workflow that works? Windows 11, Updated Zoom, current Microsoft Family 365 account. Dear Valued Customer, Microsoft is

I am unable to set up integration with Apple calendar or contacts.  Help!

I'm getting a message that I need to update to version 5.17.5 or newer.  However, when I download the update, I get version 5.16.6.  How do I get 5.17.5?

I like to record Zoom meetings for podcasts, but my computer has lately been restarting itself randomly. I'm worried that if it does this while I am recording, I will lose all the material I have recorded. Is there a way I can prevent this from happening in the event my computer does restart spontaneously during a recording? Will it make a difference if I record locally or to the cloud?Please reply soon as I'm doing my next recording this Sunday! Thank you.

"I'm encountering difficulties during my gaming meetings, specifically related to Jump Force Mugen. Can you provide guidance on resolving these issues through Zoom?""I'm having trouble with my gaming meetings on Zoom, particularly when using Jump Force Mugen. Are there any specific troubleshooting steps or settings I should be aware of to improve my experience?""Is there a dedicated support resource or information available on the Zoom platform to address issues related to Jump Force Mugen during gaming meetings? I'd appreciate any guidance or assistance you can provide.""How can I optimize my Zoom settings to enhance the gaming meeting experience, specifically when playing Jump Force Mugene 

I’m on a Mac using iCal for calendaring. My clients use Outlook (about half Mac and half Windows). What’s the best way for me to send meeting notices for Zoom meetings that will show up in their Outlook calendars? Thanks. 

Hi,we noticed a change in Zoom's handling of emails: it no longer seems possible to customize the sender name.Lately it is "Zoom" while for us it is important to be able to decide the name of the service we provide through Zoom.How can we change it?  Thanks

I am hosting a meeting that I probably should have set up as a webinar. I need to send everyone a thank you and follow up email but I can’t figure out how to do that on zoom or how to get all of the emails that have registered and out them in outlook or gmail. Please help.  

Zoom has been awesome for remote work, but it has always been annoying that participants can only see chat comments posted after they join a call. Because of this... Links to meeting minutes get posted to chat multiple times at the start of meetings so people who joined later can see them. When introductions are done in chat, people joining a few minutes late don't see introductions they missed. When switching a Zoom call between phone and laptop, chat history if lost. If you get dropped from a call and re-join, you lose all of the chat history. It's not clear who can see which parts of the chat when not everyone was on the call from the beginning. Ideally, the chat history for a Zoom call (i.e., all chat comments to everyone since the call started) would be visible to everyone else, regardless of when they joined (or re-joined) the call. A host could post a link to meeting minutes and not worry about latec

 Hi,Sending an invitation by an Email in zoom host session in iPhone 13+ , is constantly fails.Please advise.Regards,Ami Tirman  

Is there a way to automatically export meeting data, comparing invited guests with actual participants, without using VLOOKUP in Excel? Maybe via API or another automated method?---Existe alguma forma de exportar automaticamente os dados de uma reunião, comparando os convidados com os participantes que realmente entraram, sem precisar usar ProcV no Excel? Talvez via API ou outro método automatizado?

I just spent a great deal of time adding contacts in the Personal Contacts List because I didn't want to link to my gmail contact list.  But, when scheduling a meeting, it doesn't seem to pull data from the Personal Contacts List.  What am I missing?  What's the point of a Personal Contact List if you can't use it to invite people to a zoom meeting?

The URL for a regular meeting has disappeared.・Can I go back to a past meeting and set the same URL as a regular meeting again?・Why did the URL disappear even though I never had a regular meeting?

I want to have a monthly zoom meeting/call with a group.Can I create one meeting and use that same link each month?Is there a way to send that link to the group automatically each month? Thanks! 

Hello!I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. It also shows no data as a result when I search for meetings I have already generated registration reports for in the past. Why is the registration report not generating properly? I am logged in and have done this same process several times in the past.Thanks! Abbey

Can I set a recurring meeting...only for to "the first two" Thursdays of every month?Not weekly, not biweekly.. the first two only, and using the same dial in??We should be able to set this up ourselves.  I do not want to confuse my members .. Help. 

As is stated, I am using an application to share pictures and videos to a second monitor, and am using zoom to share that second monitor. However sometimes after sharing, and sometimes not even after sharing, i cannot click back into zoom without the 2nd screen going black. Anyone have any idea as to why this might be or if there is a fix? 

I understand that we can no longer schedule recurring meetings using our personal meeting id.  Until recently, I never experienced this limitation.  I would just like to register my disappointment with this change.  My clients all know that all of my Outlook calendar invitations have always carried the same personal i.d., and now I cannot continue on that basis.  Zoom says our personal I.D. should be reserved for "unscheduled meetings" but nearly all of my meetings are recurring.  I wish we could return to the way this worked before.  

I was downloading a Zoom recording from Zoom.us and decided to trim the video. Unfortunately, I accidentally trimmed out the part I needed and kept the part I didn't need.Is there any way to undo this trim or restore the original, unedited recording?I haven't been able to find an 'Undo' option, and I'm really hoping there's a way to recover the original file.Any help or guidance would be greatly appreciated!

Is it possible for someone to bypass the waiting room to get into a meeting? If so, can someone do that without being detected?

Oct. 11, 2023Seeing more responses on the issue, I updated my original message to make it more useful. Problem:On my Windows 11 laptop (Lenovo ThinkPad, E495, ethernet wired connection), when I start Zoom (even without signing in, same with Microsoft Team), the internet speed test shows a 30-times drop, from 450 Mbps to ~10 Mbps. Temporary remedy: After your Zoom session, QUIT Zoom (or Team) COMPLETELY so your internet speed is back to normal. You make sure this by clicking the "Show hidden icons" arrow at the bottom-right of your screen to see all the applications running and exit Zoom if it is still there. Attempted fix. It worked briefly for an earlier version of Zoom, but does not work anymore (after Zoom version evolution) as of Oct. 11, 2023 :   1.) Search for the "Control Panel" and open this up.   2.) In the window that comes up, click on the "Network and Inte