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SteveWinnard
Newcomer
October 26, 2021
Question

Incorrect person identified as meeting participant

  • October 26, 2021
  • 1 reply
  • 4 views

I'm currently creating a TeleHealth booking system for the hospital I work at. 

For testing, I am creating all of the Zoom meetings using my email.  

Yesterday we were doing some testing with one of the booked meetings. My colleague clicked the start link and the the meeting started fine (as me, because of my email being used), but when I then clicked on the matching join link, I didn't join as me (even though I am logged on to Zoom as  me) I joined as a person who does not work at our hospital. I Googled the name and only hit I got was a famous Jazz musician by the same name.

 

We repeated the test with a different meeting and I again attended as the unknown person....

 

So clearly I was puzzled by this and wonder how and why I would have suddenly assumed the identity of another Zoom user?

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 27, 2021

    Hi @SteveWinnard 

     

    Has this happened in more than one meeting - and are you jogged in to both zoom.us and your Zoom client app locally using your Zoom account? Or are you joining via the web?

    S
    Newcomer
    SteveWinnardAuthor
    Newcomer
    October 27, 2021

    This happened in the two meetings I mentioned in the original post, but I'm not sure that I ever actually joined as a participant prior to that (only as the starter).

     

    I believe that I was logged into my local zoom app, but not zoom.us, and yes joined the meeting using the web join URL.

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