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A
Newcomer
azoom
Newcomer
November 5, 2021
Question

Incoming screen share flickers

  • November 5, 2021
  • 3 replies
  • 9 views

I'm on Windows 10. When someone else shares their screen and zoom is the active window, my screen flickers to the point I get migraines. If zoom is not the active window (I opened a browser or something else while in the meeting) the shared screen display is smooth and updates beautifully.  The size of the zoom window doesn't matter. The only thing that seems to affect whether or not it flickers is whether or not zoom is the active window.  

 

 

Does anyone have advice how to fix that? Am I stuck with the choice of getting sick from migraines or getting distracted from other programs? 

      3 replies

      R
      Community Manager
      rn-zm
      Community Manager
      November 12, 2021

      Hey @azoom, for your screen share issue, ensure you 'share computer audio' and 'optimize for video clip' when sharing content.

       

      Also, within your Zoom desktop client settings under 'Share screen' click on 'Advanced' and check or uncheck, "Use Hardware acceleration to optimize video sharing", and see if that changes or makes a difference for your Screen sharing experience.

       

      Along with Checking or Unchecking, 'Use TCP Connection for screen sharing'

       

      Lastly, ensure you're up-to-date in running the latest version of Zoom.  

       

      Let me know if this helps! 

      A
      Newcomer
      azoomAuthor
      Newcomer
      November 15, 2021

      I have followed all of that. I am using the latest version for Windows. The issue isn't when I share, it's when other people share. Their shared screen flickers on my screen unless my Zoom is not the active window.

      Z
      Newcomer
      Zoomer7
      Newcomer
      November 24, 2021

      Did you find a cure for this? I have the same problem.

      K
      Newcomer
      Krismoroz
      Newcomer
      August 16, 2024

      I have the same problem, and these settings haven't changed anything, the flickering persists. At first I thought my computer is to blame, but it definitely happens after my online classes, where my teacher shares the screen

      K
      Newcomer
      kate_wendell29
      Newcomer
      September 18, 2024

      Same problem on the latest version of Zoom in 9/2024. This happens when other participants are sharing their screen with me. However, I don't experience a difference when Zoom is the active window or not.

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