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hpluke
Explorer
September 28, 2021
Question

Immersive view not HD?

I'm using Immersive View with my friends in ZOOM. but my background and resolution get is blur when I use to immersive view.  Would the immersive view be HD if I upgrade to business account?

    1 reply

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 28, 2021

    Hi @hpluke 

     

    Most of the Immersive Views do intentionally try to put each Participants video into a state similar to using a Virtual Background.

     

    The quality of your image in a Virtual Background can largely depend on the performance of your computer or device, and the complexity of the physical background behind you - and its lightning. 

     

    For best results, you would use a well-performing computer and a plan background - or even better a green screen. Well-lit behind you.

     

    As Immersive View is basically a Gallery View - so having an HD account I don't think will make much difference, as Gallery View to not pull an HD image.

     

    You do probably want to make sure you have "HD" enabled in your Video Settings though - so at least your computer can get the best signal from your camera.

     

    To that point, a good webcam can also help. If you are using a built-in camera, like on a laptop, a good alternative can be an external camera like the Logitech C920 - or even better the Logitech Brio.

     

    Good lightning also.

     

    All these should help you.

     

    Rupert

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