I lost my previous recordings | Community
Skip to main content
S
Newcomer
swedan
Newcomer
January 4, 2022
Question

I lost my previous recordings

  • January 4, 2022
  • 1 reply
  • 10 views

Hello everyone, I hope you are well

I lost my previous recordings And I need it,

I used to have a monthly subscription, but now I don't

Is this the cause of the problem?

How do I get my recordings back?

it was on Cloud recordings via Zoom online

    1 reply

    Russell
    Community Champion | Employee
    Russell
    Community Champion | Employee
    January 5, 2022

    He Swedan, Thank you for posting in the Zoom Community.  Have you opened a support case for this?  If not, please use the link below to open a web ticket with the Zoom Technical Support Team.  Our support team member should be able to direct you and retrieve your recordings.

     

    https://support.zoom.us/hc/en-us/requests/new

     

    If this has answered your question, please click the Accept as Solution button at the bottom of this message so that others in the Community may benefit as well.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.