I do not receive the verification code | Community
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B
Newcomer
bakhshi01
Newcomer
August 29, 2023
Question

I do not receive the verification code

  • August 29, 2023
  • 3 replies
  • 87 views

I have been using zoom as a user (vs. an admin) from my laptop with no issues (my email is my user-id). 

I just downloaded the app on my iPhone and tried to logon to it. The app sends an email with a verification code to my email (which is teh same as my user-id) but I never receive an email with the code. And yes I checked my spam folder as well. Any suggestions as what I should do next will be greatly appreciated.

 

Thanks 

    3 replies

    J
    Newcomer
    joost_ringoot
    Newcomer
    September 7, 2023

    I have the same issue,
    I created a new user, even that one does not receive a password reset email

      F
      Newcomer
      fsoto
      Newcomer
      September 27, 2023

      I'm having the exact same issue. 

      S
      Newcomer
      StudioKiK
      Newcomer
      April 13, 2024

      I get the darn verification code but when I click on box one to enter the code in the app it doesn't bring up a keyboard.  There's no paste option and nothing in the email that sent the verification code.  Bloody frustrating... Please fix this Zoom!  I was just about to go pay for a plan, but if I can't use Zoom App on my Iphone or Ipad, what's the point?

       

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